Worth their weight in gold.Īnd it could have been worse: it could have been a Ransomware attack. I don’t yet know what my charge from Stratix will be, but I don’t care. That little adventure will cost about $9,000, plus the cost of a new RAID, plus the absolute terror of learning that all of our client files were gone. Today, I got an email from my Stratix Systems engineer letting me know that the forensic hard drive recovery company felt that they could likely recover most, if not all, of our data. Together, we decided that the best (maybe, only) solution was to send our server RAID to one of those forensic hard drive recovery companies, which we did. Still, two Stratix IT engineers went to work on my issue. Yes, we should have had Stratix Systems set up and manage our server from the beginning, but we didn’t. Just gone.Īfter I made my disappointment known to the part-time IT person who set up our server, and who forgot to install the mirrored system, my next call was to Stratix Systems. Almost 9 terabytes of data - client files dating back decades. (Because even he isn’t this guy any more.)ĭespite all the warnings out there, you never think that it could happen to you. UCaaS (Unified Communications as a Service)ĭon’t be this guy.